We'd love to hear from you
Have a question, custom request, or just want to say hello?
We love hearing from fellow jewellery enthusiasts, potential customers, and anyone interested in our craft. Whether you're curious about a specific piece, have questions about our work, or just want to chat about the creative process, don't hesitate to reach out.
Browse our current collection and place orders directly
store.tangledbydesign.com.auAll our pieces are crafted with love from our home workshop
Tasmania, Australia
See our latest creations, behind-the-scenes glimpses, and workshop updates on social media
We typically respond within 1-2 business days. Thank you for your patience!
We're currently working toward offering custom orders in the future! While we don't accept custom orders yet, we're exploring possibilities like custom engravings and personalized pieces. If you're interested in custom work, please let us know - if we find enough interest, we'll prioritize making it available. Feel free to reach out and share what you'd love to see!
It varies! Some pieces can be completed in an evening, while more complex designs might take several weeks, especially when waiting for resin to cure between layers. Since we both have full-time jobs and craft in our spare time, we can't always predict exact timelines. For items in our store, shipping times are listed.
Currently, we primarily ship within Australia through our online store. For international inquiries, please contact us directly and we'll see what we can arrange.
We work primarily with beautiful Tasmanian timbers (huon pine, blackwood, myrtle), colorful resins, and quality findings. Each piece listing includes specific material details. If you have questions about materials or sensitivities, let us know!
Our workshop is in our home, so we don't have regular open hours. However, we do occasionally participate in local markets and craft fairs where you can meet us in person and see our work. Follow our store for announcements about upcoming events!
Care instructions vary by material, and we include specific guidance with each piece. Generally, avoid exposing jewellery to water, perfumes, and harsh chemicals. Store pieces separately to prevent scratching. With proper care, your handmade jewellery will last for years.
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